Cartrack

Position summary

Industry: Telecommunication Services

Job category: Service Advisor

Location: Johannesburg

Contract: Permanent

EE position: No

Introduction

We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Job description

We are looking for seasoned Customer Care agents to be based in our Customer Care department and provide first call resolution to our customers. We are looking for candidates with great work ethic, energy, and people who can provide exceptional telephonic customer service to customers. The successful incumbent will be a self-starter with a positive attitude and always willing to assist.

Minimum requirements

Completed Matric
Minimum of 2 years customer care experience
Retentions experience advantageous
Strong verbal and written communications skills
Solution orientated

Do you require help with the registration process?

Our Support team is here to assist. Tel: 010 140 3099 Email: careerssupport@cartrack.com

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Customer Care Agent

Position summary

Introduction

Job description

Minimum requirements

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