Debt Collection Agent
Listing reference: cartr_000536
Listing status: Under Review
Apply by: 15 September 2024
Position summary
Industry: Call Centre Industry
Job category: Representative
Location: Gauteng
Contract: Permanent
Remuneration: Market related
EE position: No
Introduction
We are looking for Debt Collection Agents for our Head Office in Rosebank!
A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.
Job description
We have a great opportunity for Debt Collection Agents to join our team where you will be responsible for the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.
Key responsibilities:
- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
- Negotiating settlements to receive payment on a certain percentage of the debt.
- Preventing repeated payment delinquency by negotiating manageable debt payments.
Minimum requirements
Requirements
- At least 2 years debt collection experience
- Exceptional ability to communicate with debtors to negotiate debt payment plans.
- Exceptional recordkeeping and interpersonal skills.
- Completed Matric