Customer Care Agent

Listing reference: cartr_000415
Listing status: Under Review
Apply by: 31 October 2023
Position summary
Industry: Telecommunication Services
Job category: Service Advisor
Location: Rosebank
Contract: Permanent
EE position: No
We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.
Job description

We are looking for seasoned customer care agents to be based in our customer care department and provide first call resolution to our customers. We are looking for candidates with great work ethic, energy, and people who can provide exceptional telephonic customer service to customers. The successful incumbent will be a self-starter with a positive attitude and always willing to assist.

Minimum requirements

  • Completed Matric
  • Minimum of 2 years customer care experience
  • Retentions experience advantageous
  • Strong verbal and written communications skills
  • Solution orientated

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