Product Trainer

Listing reference: cartr_000441
Listing status: Under Review
Apply by: 11 October 2023
Position summary
Industry: IT & Internet
Job category: Training
Location: Rosebank
Contract: Permanent
EE position: No
Are you curious, adaptable and entrepreneurial? Do you take ownership, embrace challenges and love problem-solving? We’re a world-leading smart mobility tech company with over 1,850,000 subscribers across 23 countries, and we’re looking for a Product Trainer to join our team!
Job description

  • Train Cartrack clients and internal staff on the use of the Fleet Pages. 
  • Assist with Training on unit testing, identify training requirements and research and develop internal training material
  • Assist in interpreting reports for data analysis.
  • Identify, prepare and deliver training solutions for Fleet Clients (and internal clients)
  • Provide in-depth quality training to internal and external clients
  • Maintain effective communication with clients to establish training needs
  • Evaluate the effectiveness of training and modify materials as appropriate
  • Assist RMs and AMs with fleet technical knowledge, skills and understanding of fleet products
  • When required or on request, accompany RMs and AMs to prospective clients and do demonstrations of the product before purchase 
  • Travel within the province as and when required
  • Conduct and evaluate assessments of fleet training and provide solutions to skills gap

Minimum requirements

  • Grade 12 / Senior Certificate
  • National Certificate in OD ETDP (NQ5) – Preference but not required
  • Registered Trainer, Assessor, Moderator with MERSETA – Preference but not required
  • Previous Facilitator / Training Officer Experience – Preference but not required
  • Client Services Orientated
  • Self-Starter
  • Advanced presentation / facilitation skills
  • Detail Focused
  • Strong level of EQ and assertive
  • “Go Getter” attitude

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