Supervisor: B2C Sales (Outbound sales)
Listing reference: cartr_000667
Listing status: Under Review
Apply by: 26 July 2025
Position summary
Industry: Call Centre Industry
Job category: Sales Management
Location: Durban
Contract: Permanent
EE position: No
Introduction
Join a globally recognised leader in vehicle telematics. At Cartrack, we’re driven by innovation and a commitment to service excellence. Operating in 23 countries across 5 continents, we provide intelligent, data-driven solutions to fleet operators and private vehicle owners alike.
We’re looking for an experienced Supervisor-B2C Sales to inspire and drive performance within our B2C outbound sales team in Pinetown.
Job description
• Ensure your team has the tools and resources they need to succeed
• Monitor performance metrics and implement improvement plans when necessary
• Manage individual performance based on sales results and quality assurance feedback
• Coach and mentor team members to consistently meet and exceed targets
• Communicate updates to procedures clearly and efficiently across teams
• Monitor performance metrics and implement improvement plans when necessary
• Manage individual performance based on sales results and quality assurance feedback
• Coach and mentor team members to consistently meet and exceed targets
• Communicate updates to procedures clearly and efficiently across teams
Minimum requirements
- Matric (Grade 12)
- 2–3 years’ outbound sales management experience
- Experience with predictive dialers and outbound call centres
- Strong background in sales strategy and report management
- Excellent communication and leadership skills
- Proven ability to deliver results through your team
- Strong people management and coaching skills
- Excellent planning and organizational abilities
- A sales and customer-focused mindset
- Results-driven and target-oriented