Quality Assessor - (Pinetown, KZN)
Listing reference: cartr_000055
Listing status: Under Review
Apply by: 16 July 2020
Position summary
Industry: Telecommunication Services
Job category: Admin, Office Support and Services
Location: Pinetown
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Cartrack is a JSE listed, global telematics company with a presence in 25 countries.
Job description
The main purpose of the position is to ensure that the quality of service provided to the customer are in line with the Cartrack quality standard.
The successful candidate will be assessing the calls of our Telesales agents (Outbound).
This role is to be based at the Call Centre in New Germany, Pinetown (KZN).
Minimum requirements
- Matric (Grade 12)
- Tertiary Qualification Advantageous
- 2+ years Client Services Agent experience
- 1+ years Quality Assessor experience